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Create Accounting Issue: Create Accounting Fails ERROR : ORA-00001: UNIQUE CONSTRAINT (.) VIOLATED (Doc ID 960444.1)

Last updated on OCTOBER 29, 2018

Applies to:

Oracle Receivables - Version 12.0.4 to 12.0.7 [Release 12.0]
Information in this document applies to any platform.

Symptoms

Attempting to run the Create Accounting program and receive the following error in the Accounting Log:

XLAACCUP module: Accounting Program
---------------------------------------------------------------------------
Current system time is 20-OCT-2009 08:04:15
---------------------------------------------------------------------------
**Starts**20-OCT-2009 08:04:15
**Ends**20-OCT-2009 08:04:26
An internal error occurred. Please inform your system administrator or = support representative that:

An internal error has occurred in the program = XLA_AE_HEADER_PKG.InsertHeaders. ORA-24381: error(s) in array DML.

event key =3D 3143-6522171-765E7F7521B71F1CE04400144F80ABB2
20-OCT-2009 08:04:18 - extract hook executed successfully
ERROR : ORA-00001: UNIQUE CONSTRAINT (.) VIOLATED

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 5. Submit 'Validate Accounting Application Definitions’
 6. Resubmit 'Create Accounting' concurrent program
 7. Upload the concurrent program log of the 'Accounting Program'
 8. In the 'Accounting Program' concurrent program log file, the events causing this error will be printed.
 9. Find the customer_trx_id or cash_receipt_id with issue:
 10. Run the diagnostics for above transactions and Analize. 
References

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