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MFS Laptop Install Error - Memory Setting Crashes Webtogo After First Synch (Doc ID 960719.1)

Last updated on AUGUST 04, 2021

Applies to:

Oracle Mobile Field Service - Version 12.1.1 to 12.1.1 [Release 12.1]
Information in this document applies to any platform.


When attempting to install a newMmobile Field Service Laptop client, webtogo crashes after running the first synch.
After installing the setup.exe webtogo starts and prompts for username/password. 
Then it initiates the first synch to download the field service client application but webtogo crashes.

When webtogo is then started in debug mode (webtogo -d0) from the dos command prompt, the following error occurs:


Invalid maximum heap size: -Xmx8000m
The specified size exceeds the maximum representable size.
JVM initialization failed



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