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Service Request - Workbench Tab: Need The Newest Notes To Appear First (Doc ID 961598.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Teleservice - Version and later
Information in this document applies to any platform.


In Service Request form - Workbench tab:
Currently when you look at the abbreviated Notes section, you cannot see the last message entered first.

How can the view be changed so that the newest note is always on top, rather than the oldest?


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