BILL TO Address Is Being Replaced By Ship To Address (Doc ID 961780.1)

Last updated on SEPTEMBER 30, 2010

Applies to:

Oracle Receivables - Version: 12.0.4 and later   [Release: 12.0 and later ]
Information in this document applies to any platform.
ARXTWMAI BILL_TO_SITE_USE_ID SHIP_TO_SITE_USE_ID RA_CUSTOMER_TRX_ALL

Symptoms

Bill To Address on the Transaction Form is being overwritten by Ship To Address when performing following steps

You have mandatory fields in "Transaction Information" flexfield. And if you fill in all fields in the invoice header without completing the mandatory Transaction Information flexfield and try to go to lines window, you will get a warning message saying that you have to enter mandatory information in the flexfield.

Then you will complete the mandatory information and come back to Transaction Header. AT this time, system is automatically re-defaulting the bill to address with ship to address.

This is wrong.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms