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Timezone does not default from Service Default Time Zone Profile Option (Doc ID 964403.1)

Last updated on JUNE 30, 2019

Applies to:

Oracle Teleservice - Version 12.1.1 and later
Information in this document applies to any platform.
CSXSRISR


Symptoms

Time Zone LOV on the logs and notes form accessed from the Service Request form does not default to the value from the Service : Default Time Zone Source profile option, it also does not have any other values than Corporate Time Zone in the LOV.

Steps To Reproduce

Cause

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In this Document
Symptoms
Cause
Solution
References

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