Transactions Workbench Shows Wrong Balances for Line and Tax After Application of Credit Memo to Invoice.
Last updated on MAY 04, 2018
Applies to:Oracle Receivables - Version 22.214.171.124 to 12.1.1 [Release 11.5.10 to 12.1]
Oracle Receivables - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Balances window in the ARXTWMAI workbench.
When the credit memo is applied to the Invoice, the balances window in the ARXTWMAI workbench
shows wrong balances for Line and Tax for the Credit Memo.
This occurs only if the Credit memo amount is lesser than the amount of the invoice being credited.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms