Cannot View Dunning Letters In History Tab If Type='Correspondence', But If Type = 'All'
(Doc ID 965910.1)
Last updated on JANUARY 11, 2021
Applies to:Oracle Advanced Collections - Version 22.214.171.124 to 126.96.36.199 [Release 11.5.10]
Information in this document applies to any platform.
Dunning letters are not displayed in the history tab if Type = Correspondence, but they are listed if Type = All
The issue can be reproduced at will with the following steps:
Query for a customer
Check History Tab with Type All
Change to Correspondence
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