Cannot View Dunning Letters In History Tab If Type='Correspondence', But If Type = 'All'
Last updated on MARCH 30, 2018
Applies to:Oracle Advanced Collections - Version 184.108.40.206 to 220.127.116.11 [Release 11.5.10]
Information in this document applies to any platform.
***Checked for relevance on 23-MAY-2011***
Dunning letters are not displayed in the history tab if Type = Correspondence, but they are listed if Type = All
The issue can be reproduced at will with the following steps:
Query for a customer
Check History Tab with Type All
Change to Correspondence
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