My Oracle Support Banner

Reverse Payment Not Taken Into Account On Receipt Batch Actual Values (Doc ID 966442.1)

Last updated on JUNE 05, 2018

Applies to:

Oracle Receivables - Version: 12.0.6 to 12.0.6 - Release: 12.0 to 12.0
Information in this document applies to any platform.
ARXRWMAI - Receipts Batches

Symptoms

Unable to close a receipt batch because a receipt reversed with reason Credit Card Chargeback Reversal is not taken into account on the receipt batch in Actual Count and Amount values.

Responsibility:  Receivables Manager
Navigation:  Receipts > Batch > Create a Batch
Reverse a receipt of the batch, using the Reason Credit Card Chargeback Reversal

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.