Updating Personal Information( SSHR) show I-9 Segment Error: ID Complete for the flexfield segment I-9 does not exist in the value set PER_US_I9_STATE

(Doc ID 967438.1)

Last updated on NOVEMBER 23, 2015

Applies to:

Oracle Self-Service Human Resources - Version 11.5.10.2 and later
Information in this document applies to any platform.
OADescriptiveFlexHelper.java


Symptoms

On 11.5.10.2 in Production:


When attempting to update or correct personal information using Personal Information function under employee self service responsibility in SSHR application, the following error occurs:

ID Complete for the flexfield segment I-9 does not exist in the value set PER_US_I9_STATE

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms