Depot Repair Shipment Update Process Errors: 'There is no instance found for the serial number (<Serial Number>)'
(Doc ID 970165.1)
Last updated on JULY 14, 2020
Applies to:Oracle Depot Repair - Version 188.8.131.52 to 12.2.8 [Release 11.5 to 12.2]
Information in this document applies to any platform.
When attempting to run the 'Depot Repair Shipment Update' (CSDDRDSU) concurrent program, the following error occurs:
ORA-01086: savepoint 'SO_SHIP_UPDATE' never established
ORA-01086: savepoint 'SHIPMENT_LINES' never established
ORA-06510: PL/SQL: unhandled user-defined exception
ORA-01422: exact fetch returns more than requested number of rows in Package CSD_UPDATE_PROGRAMS_PVT Procedure SHIPMENT_UPDATE
The issue can be reproduced at will by running the 'Depot Repair Shipment Update' concurrent program.
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