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11.5.10/ R12: Troubleshooting Item Search in Oracle iStore (Doc ID 970615.1)

Last updated on JULY 11, 2022

Applies to:

Oracle iStore - Version to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
iStore Item Search; Section Search; Category Search; Item Search Not working;


The purpose of this document is to facilitate technical troubleshooting pointers for Item Search (either Section or Category) not working in Oracle iStore.

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 1. Check Setup
      a. Profile Options
         i. IBE: Item Validation Org
         ii. MO: Operating Unit
         iii. IBE: Use Category Search
         iv. IBE: Category Set
      b. Order Management (OM) System Parameters
 2. Confirm Search Type
      a. Section Search
      b. Category search
 3. Additional Notes for Item Search related issue in iStore
 4. Still have questions?

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