Unable to Change Ship To Address in Saved Sales Orders With Gapless Sequencing (Doc ID 970738.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.
Form:OEXOEORD.FMB - Sales Orders
***Checked for relevance on 25-Oct-2013***


Symptoms


Unable to change ship to address of customer in sales order header after any sales order is saved, where the Order Type is using gapless sequencing for order numbering.
The following error message is displayed when trying to change ship to address of customer in
Sales Order header.

"You are not allowed to update Order Type because:Order type with gapless sequence cannot be
updated".

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Order Management Super User >> Enter Sales Order and save.
2. Query Sales Order . Try to change the ship to address and the above error is displayed

Cause

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