1-1 Fulfillment: Stalled Requests Are Emailed Out Twice.
(Doc ID 970784.1)
Last updated on SEPTEMBER 06, 2016
Applies to:Oracle One-to-One Fulfillment - Version 22.214.171.124 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
Checked for relevance on 23-Mar-2012
Fulfillment server is sending duplicate emails. The jtffmctl.txt file, shows that stalled requests are picked up and processed twice.
1-1 Fulfillment Requests are processed once, and one email is sent to the External Customer.
Steps to Reproduce:
1. Generate 1-1 Fulfillment Requests.
2. The request is Stalled.
3. The Request is picked up and processed twice, this is seen in the jtffmctl.txt log.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!