UNABLE TO COMPLETE PAYMENT INSTRUCTION WITH AR REFUNDS (Doc ID 970793.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Payables - Version 12.1.1 and later
Oracle Payments - Version 12.0.1 to 12.1.0 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

Payment Process Request formatted successfully but the user is unable to complete the Payment Instruction that includes an AR REFUND, the following error message is displayed:

Warning

This payment instruction  includes payments that belong to operating units or payment functions that you cannot access. You can view only the data in your assigned operating units and payment functions.

Cause

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