Receive Several Undeliverable Notifications Due To Over Quota (Doc ID 971289.1)

Last updated on JANUARY 14, 2014

Applies to:

Oracle Workflow Cartridge - Version 11.5.10.2 to 12.2.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

When the user's inbox is full, the notification mailer keeps sending the same notification with Undeliverable message:

Delivery has failed to these recipients or distribution lists:

 

The recipient's mailbox is full and can't accept messages now. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message later, or contact the recipient directly.



The exception raised is: #550 5.2.2 STOREDRV.Deliver: mailbox full. The following information should help identify the cause: "MapiExceptionShutoffQuotaExceeded...

Cause

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