R12 UWQ Quick Filter Set Up - Unable To Map Responsibility - Page Times Out And Application Hangs (Doc ID 971324.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Universal Work Queue - Version 12.0.4 to 12.1.2 [Release 12 to 12.1]
Information in this document applies to any platform.

Symptoms

On 12.x.x:

When trying to map a responsibility, the application hangs and returns a time out page - no mappings are being created.

Expect to be able to map responsibilities from the Universal Work Queue - Work Provider Site Level Administrator responsibility

Steps To Reproduce:

The issue can be reproduced at will with the following steps:

(R)Universal Work Queue - Work Provider Site Level Administrator responsibility
(N)Work Providers List
(Menu)Tasks/ Quick Filter/ Responsibility Mapping


Select 'Group Owned Tasks' for the Data source and 'Group Owned Tasks' for the Quick Filter

Search for relevant responsibility which needs to be mapped.

Click on the Update button to apply the mappings.

Application will hang.

Cause

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