How to Ensure that Service Contracts are Transferred for Product Replacement Regardless of the Timing of the Product Return
(Doc ID 971366.1)
Last updated on JUNE 24, 2022
Applies to:
Oracle Service Contracts - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Goal
When a product is replaced, what steps can be done to ensure that the Warranties and Service Agreements for the original product are retained, regardless of whether the product is returned before or after the replacement product is shipped?
Solution
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In this Document
Goal |
Solution |