Unable To Add Items In Direct Item Entry Page Using Customer Part Number
(Doc ID 972254.1)
Last updated on MAY 10, 2022
Applies to:
Oracle iStore - Version 11.5.9 to 12.1.1 [Release 11.5.9 to 12.1]Information in this document applies to any platform.
Symptoms
When attempting to add item to shopping cart through Direct Item Entry page -
Try to 'Fill Details' of the item with the customer part number of the item, the following error occurs.
ERROR
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Invalid Item Number or Item not set up for purchase through this store
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to iStore and Navigate to Direct Item Entry
2. Add Customer Part number and Fill Details
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |