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Unable To Add Items In Direct Item Entry Page Using Customer Part Number (Doc ID 972254.1)

Last updated on MAY 04, 2021

Applies to:

Oracle iStore - Version 11.5.9 to 12.1.1 [Release 11.5.9 to 12.1]
Information in this document applies to any platform.

Symptoms


When attempting to add item to shopping cart through Direct Item Entry page -
Try to 'Fill Details' of the item with the customer part number of the item, the following error occurs.

ERROR
-----------------------
Invalid Item Number or Item not set up for purchase through this store

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to iStore and Navigate to Direct Item Entry
2. Add Customer Part number and Fill Details



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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