Click On Help Returns "TOPIC NOT FOUND" (Doc ID 972429.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Application Object Library - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms


Help function is not working in R12.06. When a user clicks on the Help function it returns

'Topic Not Found'

The url being called is as follows;

https://test.oracle.com/OA_HTML/help?locale=en_US&group=FND:LIBRARY:US&topic=US/ICX/@PROD

Cause

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