When Line Type is Null Cannot Update the Selling Price Due to Error APP-ONT-250571 (Doc ID 972467.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
OEXOEORD.fmb - Sales Order Form
***Checked for relevance on 17-MAR-2015***

Symptoms


===================
-- Problem Statement:
On 11.5.10.2 in Production:
When trying to change price of the item in sales order following
error message is thrown:

ERROR
-----------------------

APP-ONT-250271 Online Discounting is not allowed.order type enforces list prices



Additional Information
-------------------------------
Recently applied following RUP's :
MAIN RUP:
6877180 - Master Scheduling/MRP-MRP RUP#16 PATCH
8333453 - Master Scheduling/MRP-POST REQ OF MRP RUP#16 PATCH - SIGNAL 11 IN MRCNSP

MODULE ...
6877183 - Master Scheduling/MRP-INV RUP#6 PATCH
8403254 - Inventory Management-Oracle Inventory and Receiving (PO);: Release 11.5.10, RUP 16


7644821 - Work in Process-CONSOLIDATED ARU FOR BUGFIXES FROM 15-DEC-2008
8298229 - Advanced Supply Chain Planning-APS COLLECTIONS RUP#30 PATCH FOR 11.5.10 BRANCH
8309716 - Advanced Supply Chain Planning-ASCP RUP#36 PATCH FOR 11.5.10 BRANCH
8524873 - Warehouse Management System-Oracle Warehouse Management System : (WMS 11.5.10 RUP14)
8555411 - Procurement Family-Oracle Procurement Family 11.5.10 Rollup Patch 11
8314751 - Order Management-30 MAY 2009, ORDER MANAGEMENT (11.5.10); CUMULATIVE PATCH

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to Order management responsibility
2. Navigate to Order> Sales Order
3. Enter order information and go lines and enter item
4. Price of item will be defaulted, change the price and the following error is fired.
The line type has not been entered yet for the line.
If the line type is entered the issue gets resolved

Also even if the price is updated back to the old price the error continues to occur till the
entered line is deleted and no action can be performed till that point

-- Business Impact:
The issue has the following business impact:
Users normally enter the price first since it appears first on the layout.The same is working on
an instance where the above mentioned RUP's have not been applied

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms