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Service: DFF CS_INCIDENTS_ALL_B Incident Attributes and External Attributes (Doc ID 972581.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Teleservice - Version 11.5.10 and later
Information in this document applies to any platform.

Goal

What is the difference between INCIDENT_ATTRIBUTE and EXTERNAL_ATTRIBUTE.

Solution

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In this Document
Goal
Solution
References

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