Service Request Data Purge Program: Purging CS_INCIDENTS_ALL_B Table and Deleting Service Requests
(Doc ID 972586.1)
Last updated on DECEMBER 11, 2017
Applies to:Oracle Teleservice - Version 11.5.8 and later
Information in this document applies to any platform.
The purpose of this document is to explain how to delete Service Requests and purge the CS_INCIDENTS_ALL_B table.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!