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Service Request Data Purge Program: Purging CS_INCIDENTS_ALL_B Table and Deleting Service Requests (Doc ID 972586.1)

Last updated on DECEMBER 11, 2017

Applies to:

Oracle Teleservice - Version 11.5.8 and later
Information in this document applies to any platform.

Goal

The purpose of this document is to explain how to delete Service Requests and purge the CS_INCIDENTS_ALL_B table.


Solution

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