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Display Issues In Mobile Field Service / Laptop 12.0 (Doc ID 972719.1)

Last updated on JULY 29, 2019

Applies to:

Oracle Mobile Field Service - Version 12.0.0 to 12.0.6 [Release 12]
Information in this document applies to any platform.

Symptoms

Find the following Laptop 'display' issue in MFS Laptop:

1) Item LOV is not displayed in "Create Parts Order" screen

2) Item , Serial and Instance LOV is not displayed in "Create SR" screen. This is causing issues with SR creation and saving. We are unable to create SR in Mobile FS.

3) "Create Personal Tasks" throws error --> "JBO-25058"

4) Account Number LOV in "Create SR - Section" does not have LOV


Steps To Reproduce:

1. Try to search Account Number

2. Try to Create Parts Order

3. When creating SR, try to select Item

4) Click 'Create Personal Tasks' quick link

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Community Discussions
References


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