ER: UWQ Quick Filters Can Not Be Used With Service Requests Node - Suggested Workaround
(Doc ID 972965.1)
Last updated on MAY 13, 2020
Applies to:Oracle Universal Work Queue - Version 18.104.22.168 to 12.2.6 [Release 11.5 to 12.2]
Information in this document applies to any platform.
Filter Panel Issues -
Find that after defining a Filter for the UWQ for the Service Request Node, when logging into the UWQ the Filter is not shown.
Expect the Filter to be shown.
(R) Universal Work Queue - Work Provider Site-Level Administration
(N) Work Providers List
- From the Work Providers List tab, choose the "Service Requests" Node Name from the list of Work Providers.
- Choose "Quick Filter".
=> There are no Quick Filters available for Service Requests.
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