Credit Score Cannot Be Calculated, Most Likely Due To Missing Data
(Doc ID 973047.1)
Last updated on JULY 31, 2017
Applies to:Oracle Credit Management - Version 18.104.22.168 to 22.214.171.124 [Release 11.5.10]
Information in this document applies to any platform.
You enter the data in the Additional Data point area on the case folder, click Recalculate. Numbers fill in the credit score portion but then you get the error that "the credit score cannot be calculated, most likely due to missing data". You have found that if you save and re-query the case folder you are able to recalculate and submit successfully.
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