EAMWOMDF - DURATION HOURS NOT CALCULATED FOR MANUAL/ROUTINE WORKORDERS (Doc ID 973359.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.0.0 and later
Information in this document applies to any platform.
***Checked for relevance on 18-FEB-2015***


Symptoms


When creating a manual workorder via form EAMWOMDF,  duration is not calculated after saving the workorder with operation and resource. The duration hrs field shows Zero with same Date/ Time in Scheduled and Completion Date.

Preventive maintenance workorders, with predefined operations and Resources, created per the Scheduling Process, show the duration hrs calculated correctly.  But the same is not displaying for the manual workorders when created even if the resource usage rate is entered.

  Profile = BOM: Hour UOM is Set to 'HR' at site level.
  Work Orders are based on Forward Scheduling. Created Manual Workorders and Add operations and
   resources before release.
  Work Orders are in Firmed status.


STEPS TO REPRODUCE
-------------------------------------
Create manual workorder
Select an Activity to be performed
Select the Operations
Select resource if not assigned to operations
Change the resource usage rate based on the operation time
Save
Duration Field in workorder main screen screen shows zero

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms