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Application Error When Using Saved Credit Card In iStore (Doc ID 974370.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle iStore - Version 12.0.6 and later
Information in this document applies to any platform.
ibeCCkpBHdrBillPay.java
ibeCCkpBHdrBillPay.jsp


Symptoms

Problem

When processing an order in iStore, if an existing credit card is chosen from the drop-down list in the Billing screen, an Application Error message is received that does not allow the user to proceed.

Error

The application is currently not available or an unexpected error has occured. Please try again later.
If this message persists, please contact the system administrator

View Source


Stack:

java.lang.NullPointerException
at _ibeCCkpBHdrBillPay._jspService(_ibeCCkpBHdrBillPay.java:3029)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:65)
at oracle.apps.ibe.util.IBEReleaseResFilter.doFilter(IBEReleaseResFilter.java:43)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:310)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:198)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:619)

Steps To Reproduce:

1. Log into iStore , place items into cart and checkout
2. Enter the Billing information
3. Select an existing credit card from the LOV, enter the Security Code and PO number select Next
4. Error occurs

Cause

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In this Document
Symptoms
Cause
Solution
References


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