Receive Error "Online transaction failed" When Attempting To Save RMA Receipt In Mobile Web Apps (MWA, MSCA) (Doc ID 974413.1)

Last updated on APRIL 01, 2016

Applies to:

Oracle Inventory Management - Version 12.0.6 to 12.0.7 [Release 12]
Information in this document applies to any platform.

Symptoms

Problem

A Purchase Order (PO) receipt is attempted in Mobile apps (MWA, MSCA). A message states "Transaction Success"
but then receive an "RCV" error or  "Online transaction failed" message is displayed.   A PO
Receipt works fine using the Desktop application. The RCV:Processing Mode profile is set to "Online".

Steps

  1. Create a Purchase Order (PO)
  2. Approve the  PO
  3. Attempt to receive the PO and get the error.

Examining an INV Debug Log generated during analysis shows error messages similar to the following: 

 

Cause

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