My Oracle Support Banner

ERROR WF ORDER TYPE: XXX, SALES AGREEMENT XXX : 'USER_NAME' IS NOT A VALID (Doc ID 974495.1)

Last updated on FEBRUARY 26, 2018

Applies to:

Oracle Order Management - Version 11.5.10.2 to 12.0.1 [Release 11.5.10 to 12.0]
Information in this document applies to any platform.
***Checked for relevance on 13-Jan-2014 ***

Symptoms


A sales agreement was created by a userid that is now expired (User terminated).
But when a notification is sent regarding the sales agreement, workflow is reporting
the following error message:

Action Required: OM Error in Workflow Order Type: SSD_AU, Sales Agreement 750192 3205:
'NBONGOLAN' is not a valid role or user name.
 
Note: Order Type, Sales Agreement Number and User Name would be different for each
agreement and user name.

ERROR
OM error in workflow order type: XXX, sales agreement XXX: 'user_name' is not a valid role
or user name.
 
STEPS
The issue can be reproduced if a sales agreement is created by a user who has been
terminated.

Due to this issue, system administrator get workflow error every day.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.