Dispatch Center Error: 'CSF_CT_INVALID_UOM' And Profile JTF_TIME_UOM_CLASS Missing From The System Profiles Screen

(Doc ID 976045.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Application Object Library - Version 12.1.1 to 12.1.2 [Release 12.1]
Oracle Field Service - Version 12.1.1 to 12.1.2 [Release 12.1]
Information in this document applies to any platform.

***Checked for the relevance on 3-Apr-2015***


When using the 12.1.1 version of the applications, and attempting to open the Dispatch Center screen  the error message


is displayed.   It is not possible to correctly define the Unit of Measure (UOM) profiles for JTF_TIME_UOM_CLASS.

The issue can be reproduced with the following steps:
1. Connect as the System Administrator
2. Navigate to the System Profiles screen
3. Search for CSF%Unit% and return no values

As a result (of the CSF% profiles not being available) it may not be possible to access the Dispatch Centre.


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