Operating Unit is not Displayed in the Accounts Search Results Page (Doc ID 976690.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Credit Management - Version 12.0.0 to 12.0.6 [Release 12.0]
Information in this document applies to any platform.

Symptoms

Operating Unit is not Displayed in the Accounts Search Results Page

Expected Behavior
------------------------

Expect to see the organization id or name.

Steps to Reproduce
-------------------------

1.   Define Customer with one site
2.   Add this site to the customer in several different Operating Units through the LOV in the address window
3.   Go to Oracle Credit Management
4.   Query the Customer
5.   Click on View Account, the information displayed is the same for all 3 sites and you are not able to see which Operating unit where the Site belongs.

Business Impact
--------------------
Users cannot decide which site to add or review in the application since the Operating Unit is not shown.

Changes

 

Cause

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