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QUOTING PRODUCT CATEGORY LOV is empty in TERRITORY MANAGER (Doc ID 976828.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Territory Management - Version 11.5.10.0 to 12.0.5 [Release 11.5.10 to 12.0]
Oracle Quoting - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to add matching criteria for Product Category during territory definition, the following error occurs in Search and Select page.

ERROR
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No items found

STEPS
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The issue can be reproduced at will with the following steps:
1. Created a Quoting Category
2. Associated it to the profile 'ASO: Category Set'
3. Created Territory Type with Product Category as a qualifier.
4. When defining territory, when adding 'Product Category' as a qualifier and searching for values it does not appear.

Cause

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In this Document
Symptoms
Cause
Solution


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