Cancel Order Quantity does not Reduce Allocated Quantity of Move Order
(Doc ID 977363.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle Inventory Management - Version 11.5.10 and laterInformation in this document applies to any platform.
Symptoms
On 11.5.10.2, when attempting to update allocation quantity, the following error occurs:
ERROR
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Unable to successfully complete the chosen Action for the Missing Quantity
STEPS
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The issue can be reproduced at will with the following steps:
1. Create order with quantity 10:
2. Pick release with Auto Allocate = Yes
3. Check the line status from Shipping Transaction Form is Transact Move Order
4. Find the Reservation, quantity is 10
5. Cancel Quantity from 10 to 4
6. Find the reservation has been changed to 4
7. but the allocated quantity in Move Order still in 10
8. Try to update the quantity from 10 to 4, save, system popup error message:
"Unable to successfully complete the chosen Action for the Missing Quantity"
2. Pick release with Auto Allocate = Yes
3. Check the line status from Shipping Transaction Form is Transact Move Order
4. Find the Reservation, quantity is 10
5. Cancel Quantity from 10 to 4
6. Find the reservation has been changed to 4
7. but the allocated quantity in Move Order still in 10
8. Try to update the quantity from 10 to 4, save, system popup error message:
"Unable to successfully complete the chosen Action for the Missing Quantity"
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |