Oracle Marketing Content Upload/Create/Add Error: "Error returned in IBC_CITEM_ADMIN_GRP.upsert_item_full. ORA-29861: domain index is marked LOADING/FAILED/UNUSABLE"
(Doc ID 977514.1)
Last updated on FEBRUARY 06, 2022
Applies to:Oracle Content Manager - Version 220.127.116.11 to 12.0.4 [Release 11.5 to 12.0]
Information in this document applies to any platform.
Cover Letter, when attempting to create/upload content such as cover letter in Oracle Marketing, the following error occurs.
Error returned in IBC_CITEM_ADMIN_GRP.upsert_item_full. ORA-29861: domain index is marked LOADING/FAILED/UNUSABLE
Steps to Reproduce
The issue can be reproduced at will with the following steps:
- Responsibility: Oracle Marketing Administrator
- Navigation: Campaign
- Create Campaign/Email Activity
- Add Collateral Tab
- Create Cover Letter
- Error Message
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