Receipt Workbench: Specifying Line Number in Receipt Application Does Not Reduce the Line Balance (Doc ID 977716.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Receivables - Version: 11.5.0 to 12 - Release: 11.5.10 to 12.0
Information in this document applies to any platform.
ARXRWMAI - Receipts

Symptoms

When user applies a Receipt to an Invoice and enters Line number of the Invoice line saves it. It is saved successfully. However when the user tries to apply another Receipt to the same Invoice and enters the same Line number, in the Application screen, the actual Line amount is displayed instead of balance amount.

As an example, consider the following scenario as an example:

1.) Created Invoice (# 10933).
With line 1 and 2

Line 1:
=======
Unit Price = 50000
Amount: 50000.00

Line 2
========
Unit Price = 30000
Amount 30000.00


Total:
=======
Transaction: 80000.00
Lines: 80000.00

A Receipt was applied to this Invoice:

Receipt Details:

Receipt Amount 20000.00
Unapplied: 0.00
Apply to 10933
Enter 1 in Line field in the Applications window.
Amount Applied 20000.00
Balance Due on Invoice: 60000.00

User is trying to apply another Receipt and when they are selecting again Line 1, the balance for line 1 is still showing as 50000 instead of 30000.

Cause

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