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How to find a customer account and a specific address for the account? (Doc ID 977952.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Trading Community - Version 11.5.10 and later
Information in this document applies to any platform.

Goal

How do I find a customer account and a specific address for the account?

In the Customer Search screen, the user searches using Address1 or Postal Code + Customer Number or Postal Code + Customer Number + City or any other such combination.
This is done with the intent of finding a specific address belonging to a customer.  But the search results display ALL the accounts matching the search criteria, and all the account sites under those customer accounts.

In 11i when the user supplied an address1 value or postal code or party site number, then the search results would yield only the specific site under that customer.

Why is this not working in R12?

Solution

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In this Document
Goal
Solution


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