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Error: "The current operation failed as another user is updating this contract" when updating a contract (Doc ID 978003.1)

Last updated on NOVEMBER 22, 2024

Applies to:

Oracle Service Contracts - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

 

When attempting to update a specific contract the following error occurs:

Error:
The current operation failed as another user is updating this contract.
Please try this operation later.


The issue can be reproduced at will with the following steps:
(R) Service Contract Manager
1. Launch contracts -> Find contracts ->Open contract for update
2. make some modifications and then try to save. Above error occur and there is no other user updating in the same time this contract.

Cause

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In this Document
Symptoms
Cause
Solution


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