Non-Routine Deferral Approval does Not Change the Work Order Status to 'Cancelled' but Remains in 'Pending Deferral Approval'
(Doc ID 980224.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Complex Maintenance, Repair, & Overhaul - Version 12.1.1 and later
Information in this document applies to any platform.
When the Workorder Deferral notification is approved from the Worklist without the approver choosing any responsibility after logging in into the Oracle Applications, the work order stays in 'Pending Deferral Approval' status and doesn't move to 'Cancelled' status.
The following error occurs in the Workflow notification:
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