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Non-Routine Deferral Approval does Not Change the Work Order Status to 'Cancelled' but Remains in 'Pending Deferral Approval' (Doc ID 980224.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Complex Maintenance, Repair, & Overhaul - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

When the Workorder Deferral notification is approved from the Worklist without the approver choosing any responsibility after logging in into the Oracle Applications, the work order stays in 'Pending Deferral Approval' status and doesn't move to 'Cancelled' status.

The following error occurs in the Workflow notification:

ERROR

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
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