Nonshippable Item Stuck With Sales Order Issue Txn In MTI Or MMTT / WSHINTERFACE - Interface Trip Stop (ITS) Completes In Warning (Doc ID 981792.1)

Last updated on APRIL 05, 2016

Applies to:

Oracle Inventory Management - Version 11.5.10 and later
Information in this document applies to any platform.
Executable:WSHINTERFACE - Interface Trip Stop


Symptoms

Problem

Interface trip stop (ITS) completes with warning for one order.
Running the Order Details (OMSE11i) shows the errors below listed below.
Rerunning the Interface trip stop results in a stuck sales order issue transaction in the Transaction Open Interface with the following error.

Error #1 (OMSE11i)
20. Order_Line status AWAITING SHIPPING but Item is set to Non-Shippable.
21. Order_Line status AWAITING SHIPPING but Shipped Qty is greater than zero.

Cause

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