R12 Payment Process Request Returns With Validation Error "Document Payable Was Failed By The Calling Application Via Hook" (Doc ID 981813.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Payments - Version: 12.1.1 to 12.1.3 - Release: 12.1 to 12.1
Information in this document applies to any platform.

Symptoms


When running a payment process request, get an error:
'Failed Payment Validation'
Processing status = Rejected by Source Product Update

When drill down to the payment through the payment manager, the Error Reason under Validation Errors: "Document payable was failed by the calling application via hook."

Cause

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