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Incorrect Ship Unit Size After Convert Quote to Order (Doc ID 982092.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Forwarding and Brokerage Operations - Version 6.0.3 to 6.0.4 [Release 6]
Information in this document applies to any platform.

Symptoms

On OTM Version, 6.0.3, When filling shipping information in Quote the THU Length, Width and Height are populated automatically from THU details. But when you convert the quote into Order Release, these dimensions are divided by THU Count from quote which is not correct.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1- Navigate to Brokerage and Forwarding > Quote > create a quote > on quote request tab, fill in the following shipping information details > save > finished.

- Select a THU
- Count: 10
The dimensions will be auto populated based on the THU details.
- L: 1.20
- W: 0.80
- H: 0.00

2- Select the quote > actions > change quote > run convert quote to order > the following order ship unit details are seen

- Check order Ship unit.
- THU count: 10
- L: 0.12
- W: 0.08
- H: 0.00

Cause

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In this Document
Symptoms
Cause
Solution
References


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