Sales Order Template Not Available In Layout Template LOV For Print and Preview (Doc ID 982142.1)

Last updated on JUNE 21, 2016

Applies to:

Oracle Order Management - Version 12.0.1 to 12.1.1 [Release 12.0 to 12.1]
Information in this document applies to any platform.
OEXOEORD
Layout Template
Transaction Type
Print & Preview
XML
CustomClass.java
ONTORDRTF_en.rtf
getPrintExtensionXMLFragment
PrintExtensionObject


Symptoms

-- Problem Statement:
On 12.1.1 in Production:
Find unable get the LOV for 'Layout Template' to display a custom 'Sales Order Template' in the Transaction Type' form.


EXPECTED BEHAVIOR
-----------------------------------
Expect the custom template to be in the LOV when trying to assign it to the Transaction Type.

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Responsibility: XML & Order Management Super User
2. Navigate: Use XML to create the custom template
3. Use Order Management > Transaction Types > Define > Create the Transaction Type,
4. Click on the LOV to add the Custom template it is not listed.

-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot add the custom template to the Transaction Type.

Cause

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