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AME: Cannot Approve Document in New Operating Unit : No Approver Found / Approval List Could Not Be Generated / Incomplete Status (Doc ID 984142.1)

Last updated on FEBRUARY 01, 2022

Applies to:

Oracle Purchasing - Version 12.1.3 to 12.2.4 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

When using AME to approve Requisitions in iProcurement for a new Operating Unit  the following error occurs:

Error



Additional Symptoms:
The approval route in AME using the test run has been checked and it shows the correct hierarchy:
From the AME responsibility, open the test workbench
Select transaction type as PURCHASE_REQ (or INTERNAL_REQ) to enable
Provide requisition header id as transaction id and test for the AME generated approvals: Correct approver is found

The Replicate Seed Data program has been successfully run but the problem persists.

Cause

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