R12 - Site Use Attributes Not Updated When Customer Interface (RACUST) Run
(Doc ID 984792.1)
Last updated on JANUARY 28, 2022
Oracle Trading Community - Version 12.0.6 to 12.0.6 [Release 12] Information in this document applies to any platform.
Unable to update the data stored in the site use attribute fields through the Customer Interface (RACUST).
The site_use level 'attribute4' on the customer has a value in it. A record was created in the ra_customer_interface_all table to UPDATE this value to something different. All the mandatory interface fields were populated along with the 'orig_address_system_ref', 'site_use_attribute_category' and 'site_use_attribute4' fields. The Customer Interface [RACUST] was then run. After it completed without any error codes, the value that was put in the interface table field 'site_use_attribute4' was not updated in the customer's data in the system.
Steps to reproduce: -Populate all mandatory fields in the 'ra_customers_interface_all' table -Then populate the 'orig_system_address_ref', all address fields, 'site_use_attribute_category' and all site_use_attribute fields. -Run the Customer Interface.
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