Error: "Item Select a valid value" Cannot Create an Item Instance. Page Prompts for Item Number after Clicking on 'APPLY'

(Doc ID 984969.1)

Last updated on MAY 19, 2017

Applies to:

Oracle Installed Base - Version 12.0.6 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 29Apr-2016***


When attempting to create an Item Instance for a particular Item Number, the following error occurs:

Error Item Select a valid value

The issue can be reproduced at will with the following steps:

1. Oracle Installed Base Agent User >> Item Instance >> Item Instances >> Click on the 'Create' button

2. Enter Item Number XXXXXXX (note that the page accepts the Item Number as a valid value)

3. Enter all other required data

4. Click on the 'Apply' button

5. Observe error message


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