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Tax Information Is Not Populating in iStore When Using Tax Vendor (Doc ID 985893.1)

Last updated on FEBRUARY 11, 2021

Applies to:

Oracle iStore - Version and later
Information in this document applies to any platform.



In iStore find that after adding an item to the cart the tax is not calculated nor shown on the Checkout Review and place order page

-- Expected Behaviour

Expect that when an item is not exempt from tax -that the tax is calculated and shown on the Review Order page in iStore

-- Steps

1. Add item to cart and checkout
2. The review order page does not show the tax due on the item nor include it in the total order

-- Business Impact

Due to this issue, users cannot see how much tax is due nor the full total price of the order


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In this Document

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