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Iburse02.jsp-Isupport Page Solve a Problem: Search For Solutions Does Not Work (Doc ID 986376.1)

Last updated on JULY 21, 2020

Applies to:

Oracle iSupport - Version 12.0.4 to 12.0.6 [Release 12]
Information in this document applies to any platform.

Symptoms


On 12.0.4 in Production:
iburse02.jsp -iSupport Page -Solve a problem: Search for Solutions doesn't work, we must enter some numeric value to the search criteria like "25" to the percentage values

Expected  Behavior

The results should populate when searching with character itself.

Steps To Reproduce

Use responsibility iSupport System Administrator, Go to iSupport Homepage, go to TAB Support,
"Solve a problem", Enter a Percentage in the Search Field, The System is running on error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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