AR_00001 Transactions Workbench Issue: Changing Amount / Account in Distributions After Posting Causes Data Corruption (Doc ID 987956.1)

Last updated on JUNE 19, 2017

Applies to:

Oracle Receivables - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
ARXTWMAI Transactions form


Symptoms

Changing the Invoice Distributions after Posting causes data corruption.
 
Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Transaction > Transactions
For e.g. Invoice has amount = 100

Enter invoice with revenue line
Complete Transaction and post it to GL
Open the Posted Transaction and goes to Line Items
From Line items, click Distribution button and go to the Revenue Accounting line
In the existing line, change the Account Code Combination and enter a partial amount for the same (50)
Enter a new line and enter new Code Combination with Balance Revenue Amount (50) and Save

The System creates a negative accounting line for the original revenue amount. 

You will find the Accounting created has same corruption - Entered Amount not equal to Accounted Amount for the first line.

When the General Ledger Transfer program is run the next time, the new accounting lines created as above are not picked for posting because of the data corruption and the transaction remains unposted.
Mismatch happens due to data in Distribution amount and 

Changes

 

Cause

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