Cannot Correct an Inspected RMA with Status AWAITING RETURN DISPOSITION
(Doc ID 988562.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Inventory Management - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 02-Nov-2011***
When trying to enter a negative correction quantity against a RMA receipt the following message is displayed:
'The correction quantity 57 is larger than the total available quantity 0'
- The status of the RMA is 'Awaiting Return Disposition'
- In the table rcv_transactions_interface records are stuck for this RMA with:
Processing_mode_code = ONLINE
Transaction_status = PENDING
These Pending records can be viewed through the Transaction Status Summary form.
Navigate to: PO Responsibility > Receiving > Transaction Status Summary
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