Cannot Correct an Inspected RMA with Status AWAITING RETURN DISPOSITION

(Doc ID 988562.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Inventory Management - Version: 11.5.10 to 12.1.3 - Release: 11.5 to 12.1
Information in this document applies to any platform.
RCVTXECO.fmb
RCV_CORRECT_QTY_OVER_TOLERANCE

***Checked for relevance on 02-Nov-2011***

Symptoms

When trying to enter a negative correction quantity against a RMA receipt the following message is displayed:

'The correction quantity 57 is larger than the total available quantity 0'

The status of the RMA is 'Awaiting Return Disposition'

In the table rcv_transactions_interface records are stuck for this RMA with:

   Processing_mode_code = ONLINE
   Transaction_status = PENDING
   These Pending records can be viewed through the Transaction Status Summary form.
   Navigate to: PO Responsibility > Receiving > Transaction Status Summary

Cause

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Cannot Correct an Inspected RMA with Status AWAITING RETURN DISPOSITION

Applies to:

Symptoms

Cause

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