ARCMREQ Cancelled Through Workflow Administrator is not Releasing the Dispute
(Doc ID 989197.1)
Last updated on JANUARY 22, 2021
Applies to:Oracle Advanced Collections - Version 184.108.40.206 and later
Information in this document applies to any platform.
6500218 H RUP#5
5660900 UWQ Summary Patch
Customer has raised a dispute in Advanced Collections and has cancelled the workflow from the Workflow Administrator responsibility.
The dispute still remains open even after canceling the workflow.
Dispute status : Cancelled (in Collections/History) but transactions tab does not release the dispute amount.
You expect the dispute should be canceled after canceling the worfklow.
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